Unscheduled disturbance towards TDC Denmark

Incident Report for GatewayAPI

Resolved

This incident has been resolved.
Posted Nov 17, 2023 - 14:29 CET

Update

The issue has been resolved - All system are fully operational
Posted Nov 17, 2023 - 14:28 CET

Investigating

We are currently seeing some issues with the SMS service of TDC Denmark. This is impacting MT traffic and DLR.

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.
Posted Nov 17, 2023 - 11:53 CET
This incident affected: Message Services - Commercial (MT (Outgoing) SMS - Commercial, Delivery Reports (DLR) - Commercial), Message Services - Europe (MT (Outgoing) SMS - Europe, Delivery Reports (DLR) - Europe), and External Provider.