All Systems Operational
About This Site
On this site you will find real time information on how we are doing. If there are any interruptions in service, we will post a note here.
Dashboards
Operational
Dashboard - Commercial
Operational
Dashboard - Europe
Operational
APIs
Operational
API - Commercial
Operational
API - Europe
Operational
SMPP connections
Operational
SMPP - Commercial
Operational
SMPP - Europe
Operational
Message Services - Commercial
Operational
MT (Outgoing) SMS - Commercial
Operational
MO (Incoming) SMS - Commercial
Operational
E-mail - Commercial
Operational
Delivery Reports (DLR) - Commercial
Operational
Message Services - Europe
Operational
MT (Outgoing) SMS - Europe
Operational
MO (Incoming) SMS - Europe
Operational
E-mail - Europe
Operational
Delivery Reports (DLR) - Europe
Operational
Campaign sites
Operational
Campaign site - Commercial
Operational
Campaign site - Europe
Operational
Login system: OCiD
Operational
Login system: OCiD - Commercial
Operational
Login System: OCiD - Europe
Operational
Stripe Checkout.js
Operational
Stripe API
Operational
Maintenance
Operational
External Provider
Operational
Undetermined issue
Operational
Specific country
Operational
Denmark
Operational
Sweden
Operational
Norway
Operational
Finland
Operational
Spain
Operational
Germany
Operational
United Kingdom
Operational
Italy
Operational
Switzerland
Operational
Estonia
Operational
France
Operational
Austria
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance: Platform infrastructure migration - 15 October 2026 Oct 15, 2026 20:00-21:00 CEST
Update -
We will be undergoing scheduled maintenance during this time.
Oct 05, 2026 - 16:13 CEST
Oct 05, 2026 - 16:13 CEST
Scheduled -
We will carry out a planned migration of core platform infrastructure as part of a major upgrade to improve the performance, scalability, and resilience of GatewayAPI .EU
When
15 October 2026, 20:00-21:00 CEST (18:00-19:00 UTC)
Affected services
• All customer-facing APIs
• SMPP connections
Expected impact
During the maintenance window, we expect a period of service unavailability of approximately 10-15 minutes. During this time:
• API requests will fail or time out
• SMPP connections will be disconnected, and new binds will not be accepted
• Delivery reports may be delayed
The exact timing of the downtime within the window cannot be guaranteed, so please plan for possible disruption at any point between 18:00 and 19:00 UTC.
What you should do
• Ensure your integration uses standard retry logic, with backoff, for transient errors and timeouts
• Ensure SMPP clients are configured to automatically reconnect and re-bind
• Retry any requests that fail during the maintenance window. Requests rejected during the downtime will not be processed automatically
• Where possible, avoid scheduling time-critical or high-volume sends during the window
If you have any questions, please contact our support team
Oct 05, 2026 - 16:12 CEST
When
15 October 2026, 20:00-21:00 CEST (18:00-19:00 UTC)
Affected services
• All customer-facing APIs
• SMPP connections
Expected impact
During the maintenance window, we expect a period of service unavailability of approximately 10-15 minutes. During this time:
• API requests will fail or time out
• SMPP connections will be disconnected, and new binds will not be accepted
• Delivery reports may be delayed
The exact timing of the downtime within the window cannot be guaranteed, so please plan for possible disruption at any point between 18:00 and 19:00 UTC.
What you should do
• Ensure your integration uses standard retry logic, with backoff, for transient errors and timeouts
• Ensure SMPP clients are configured to automatically reconnect and re-bind
• Retry any requests that fail during the maintenance window. Requests rejected during the downtime will not be processed automatically
• Where possible, avoid scheduling time-critical or high-volume sends during the window
If you have any questions, please contact our support team
Oct 05, 2026 - 16:12 CEST