Investigating - We have discovered an issue with incoming traffic to our Danish virtual numbers.
If a message contains more characters than can fit in a single SMS, they will be chained together. The messages appear to be cut short which in turn causes a time-out as the server is waiting for the full message to be chained together.
Only chained messages received on a Danish virtual number are affected. No other services are affected by this.
Jan 22, 10:53 CET
Resolved -
Messages have been delayed by a couple of minutes from 5:45pm-6:00pm CET today.
The issue was caused by a large number of request from our site unto the lookup provider. Due to the unusually large amount of pending lookups, our routing system had to be adjusted.
The issue and messages queued, as a result of this, have been resolved. No messages were lost during this incident.
Jan 21, 18:00 CET