GatewayAPI
TDC Denmark - Delayed delivery reports
Monitoring - We are currently seeing delayed delivery reports with the SMS service of TDC Denmark.

Only the delivery report is affected. SMS is still delivered as intended.

The traffic will be closely monitored whilst we expect an update for the service to be functioning as intended again.

Thank you for your understanding and we will update you once resolved.
Nov 27, 16:10 CET

About This Site

On this site we you'll find real time information on how we're doing. If there is any interruptions in service, we will post a note here.

Uptime over the past 90 days. View historical uptime.
Dashboard ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
99.99 % uptime
Today
SMPP Operational
90 days ago
100.0 % uptime
Today
Message Services Degraded Performance
90 days ago
99.99 % uptime
Today
MT (Outgoing) SMS ? Operational
90 days ago
99.99 % uptime
Today
MO (Incoming) SMS ? Operational
90 days ago
99.99 % uptime
Today
E-mail ? Operational
90 days ago
99.99 % uptime
Today
Delivery Reports (DLR) ? Degraded Performance
90 days ago
100.0 % uptime
Today
Stripe Checkout.js ? Operational
Stripe API ? Operational
Maintenance ? Operational
External Provider ? Operational
Undetermined issue Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
REST API Uptime
Fetching
REST API Response Time ?
Fetching
SMS Speed ?
Fetching
SMS Delivery Time ?
Fetching
Dashboard
Fetching
Traffic log
Fetching
a.smpp.gatewayapi.com ?
Fetching
b.smpp.gatewayapi.com
Fetching
Past Incidents
Nov 27, 2021

Unresolved incident: TDC Denmark - Delayed delivery reports.

Nov 26, 2021
TDC Denmark - Delayed delivery reports
Resolved - Delivery reports are being returned in a timely manner again from the TDC Denmark network.

The traffic and delivery of SMS was not affected by the delayed delivery reports and no delivery reports were lost.

We apologize for the inconvenience and thank you for your patience!
Nov 26, 23:51 CET
Monitoring - We are currently seeing delayed delivery reports with the SMS service of TDC Denmark.

Only the delivery report is affected. SMS is still delivered as intended.

The traffic will be closely monitored whilst we expect an update for the service to be functioning as intended again.

Thank you for your understanding and we will update you once resolved.
Nov 26, 18:25 CET
Nov 25, 2021
Dashboard and traffic log - Degraded performance
Resolved - The Dashboard and traffic log issue has been resolved.

We apologize for the inconvenience and thank you for your patience!
Nov 25, 17:09 CET
Investigating - We are currently experiencing Dashboard and traffic log issues on GatewayAPI.

MT and MO traffic is not affected by the issue.

This is being worked on and will be resolved as soon as possible.

We apologise for the inconvenience caused.
Nov 25, 16:05 CET
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021
Norway delivery delay
Resolved - This incident had been resolved and traffic is delivered as intended.

Delivery reports are updated as intended as well.

Thank you for your patience and we apologize for any inconvenience caused by this.
Nov 19, 15:27 CET
Investigating - We have received a notice from the Norwegian operator, that delivery is taking longer than usual for recipients in Norway.

The only service affected is the delivery speed of SMS'es to devices on the network in Norway.
Messages are still being delivered, but we are seeing enroute statuses for longer than usual.

We will keep you updated as the situation is resolved.
Nov 19, 10:45 CET
Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Problems with REST API
Resolved - This incident has been resolved.
Nov 16, 21:15 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 16, 19:15 CET
Investigating - We're currently investigating outage on our REST API due to problems with Google Cloud.
Nov 16, 19:09 CET
Nov 15, 2021

No incidents reported.

Nov 14, 2021
GatewayAPI Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 08:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 08:00 CET
Scheduled - Planned system maintenance

We will be performing scheduled maintenance in the following period:

Start time: 14/11-2021 UTC 08:00:00
End time: 14/11-2021 UTC 08:30:00

During the maintenance the dashboard may be unavailable. All systems except the dashboard will be operational and SMSes will be sent as usual.

The maintenance will be carried out with the purpose of updating our database.

Best Regards
GatewayAPI
Oct 29, 15:17 CEST
Nov 13, 2021

No incidents reported.

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