All Systems Operational

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On this site you will find real time information on how we are doing. If there are any interruptions in service, we will post a note here.

Uptime over the past 90 days. View historical uptime.
Dashboards Operational
Dashboard - Commercial Operational
Dashboard - Europe Operational
APIs Operational
API - Commercial Operational
API - Europe Operational
SMPP connections Operational
SMPP - Commercial Operational
SMPP - Europe Operational
Message Services - Commercial Operational
MT (Outgoing) SMS - Commercial Operational
MO (Incoming) SMS - Commercial Operational
E-mail - Commercial Operational
Delivery Reports (DLR) - Commercial Operational
Message Services - Europe Operational
MT (Outgoing) SMS - Europe Operational
MO (Incoming) SMS - Europe Operational
E-mail - Europe Operational
Delivery Reports (DLR) - Europe Operational
Campaign sites Operational
Campaign site - Commercial Operational
Campaign site - Europe Operational
Login system: OCiD Operational
Login system: OCiD - Commercial Operational
Login System: OCiD - Europe Operational
Stripe Checkout.js Operational
Stripe API Operational
Maintenance Operational
External Provider Operational
Undetermined issue Operational
Specific country Operational
Denmark Operational
Sweden Operational
Norway Operational
Finland Operational
Spain Operational
Germany Operational
United Kingdom Operational
Italy Operational
Switzerland Operational
Estonia Operational
France Operational
Austria Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance: Messaging infrastructure upgrade Oct 28, 2026 14:00-15:00 CET

We will be upgrading part of the internal messaging infrastructure behind our customer-facing APIs on gatewayapi.com and gatewayapi.eu. The work will be performed as a rolling update across our high-availability environment.

Expected impact: Minimal. The APIs will remain available throughout and no action is required. A small number of API requests may briefly fail. If that happens, retry the request after a few seconds and it will go through. Messages already accepted will be queued and delivered, not lost.

We will monitor the platform closely and post updates here if anything changes.
Posted on Oct 21, 2026 - 16:02 CEST
System Metrics Month Week Day
Mobile Message API - Commercial
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Mobile Message API - EU
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Legacy REST API Uptime - Commercial
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Legacy REST API Uptime - Europe
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Legacy REST API Response Time - Commercial ?
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Legacy REST API Response Time - Europe ?
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Dashboard - Commercial
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Dashboard - Europe
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Traffic log - Commercial
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Traffic log - Europe
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a.smpp.gatewayapi.com - Commercial
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b.smpp.gatewayapi.com - Commercial
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a.smpp.gatewayapi.eu - Europe
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b.smpp.gatewayapi.eu - Europe
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Oct 22, 2026

No incidents reported today.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Delays in delivery reports towards TDC Denmark
Resolved - This issue has been resolved. Delivery reports (DLRs) for messages sent to TDC Denmark are being delivered as normal again.

All messages were delivered to recipients throughout the incident. Only the delivery reports and MO (incomming) messages were delayed.

Thank you for your patience.
Oct 20, 12:15 CEST
Identified - We are currently experiencing delays in delivery reports (DLRs) for messages sent to TDC Denmark.

Message delivery is not affected. All messages are being delivered to recipients as normal, but the corresponding delivery reports may arrive later than usual.

We are working with TDC to resolve the issue and will post an update as soon as we know more.
Oct 20, 10:45 CEST

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

Planned maintenance: Platform infrastructure migration - 15 October 2026
Completed - The scheduled maintenance has been completed, and all customer-facing APIs and SMPP connections are fully operational. The service downtime was 2 min.

If you experienced failed requests during the maintenance window, please make sure they have been retried. Delayed delivery reports are being processed and should arrive shortly. If you notice any ongoing issues, please contact our support team.

Thank you for your patience.
Oct 15, 20:23 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 16:13 CEST
Scheduled - We will carry out a planned migration of core platform infrastructure as part of a major upgrade to improve the performance, scalability, and resilience of GatewayAPI .EU

When
15 October 2026, 20:00-21:00 CEST (18:00-19:00 UTC)

Affected services
• All customer-facing APIs
• SMPP connections

Expected impact
During the maintenance window, we expect a period of service unavailability of approximately 10-15 minutes. During this time:
• API requests will fail or time out
• SMPP connections will be disconnected, and new binds will not be accepted
• Delivery reports may be delayed

The exact timing of the downtime within the window cannot be guaranteed, so please plan for possible disruption at any point between 18:00 and 19:00 UTC.

What you should do
• Ensure your integration uses standard retry logic, with backoff, for transient errors and timeouts
• Ensure SMPP clients are configured to automatically reconnect and re-bind
• Retry any requests that fail during the maintenance window. Requests rejected during the downtime will not be processed automatically
• Where possible, avoid scheduling time-critical or high-volume sends during the window

If you have any questions, please contact our support team
Oct 5, 16:12 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Delivery Report delays towards ICE Norway
Resolved - The Delivery Reports are back to normal towards ICE Norway.

We will keep monitoring for good measure.
Oct 9, 17:22 CEST
Monitoring - We are currently monitoring the Delivery Report delays towards ICE Norway.

Users may experience a delay receiving the delivery reports.

MT traffic is not affected.

We will keep you updated.
Oct 9, 16:06 CEST

Oct 8, 2026

Unscheduled disturbance towards Tele2 Sweden
Resolved - Traffic towards towards Tele2 Sweden is now back to normal.

We will continue to monitor for good measure.

Thank you for your understanding and we apologize for the inconvenience caused by this.
Oct 8, 12:06 CEST
Identified - We are currently experiencing issues towards Tele2 Sweden.

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.

Thank you for your understanding and we apologize for the inconvenience caused by this.
Oct 8, 11:12 CEST
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