All Systems Operational

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On this site you will find real time information on how we are doing. If there are any interruptions in service, we will post a note here.

Uptime over the past 90 days. View historical uptime.
Dashboards Operational
Dashboard - Commercial Operational
Dashboard - Europe Operational
APIs Operational
API - Commercial Operational
API - Europe Operational
SMPP connections Operational
SMPP - Commercial Operational
SMPP - Europe Operational
Message Services - Commercial Operational
MT (Outgoing) SMS - Commercial Operational
MO (Incoming) SMS - Commercial Operational
E-mail - Commercial Operational
Delivery Reports (DLR) - Commercial Operational
Message Services - Europe Operational
MT (Outgoing) SMS - Europe Operational
MO (Incoming) SMS - Europe Operational
E-mail - Europe Operational
Delivery Reports (DLR) - Europe Operational
Campaign sites Operational
Campaign site - Commercial Operational
Campaign site - Europe Operational
Login system: OCiD Operational
Login system: OCiD - Commercial Operational
Login System: OCiD - Europe Operational
Stripe Checkout.js Operational
Stripe API Operational
Maintenance Operational
External Provider Operational
Undetermined issue Operational
Specific country Operational
Denmark Operational
Sweden Operational
Norway Operational
Finland Operational
Spain Operational
Germany Operational
United Kingdom Operational
Italy Operational
Switzerland Operational
Estonia Operational
France Operational
Austria Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance: Messaging infrastructure upgrade Oct 28, 2026 14:00-15:00 CET

We will be upgrading part of the internal messaging infrastructure behind our customer-facing APIs on gatewayapi.com and gatewayapi.eu. The work will be performed as a rolling update across our high-availability environment.

Expected impact: Minimal. The APIs will remain available throughout and no action is required. A small number of API requests may briefly fail. If that happens, retry the request after a few seconds and it will go through. Messages already accepted will be queued and delivered, not lost.

We will monitor the platform closely and post updates here if anything changes.
Posted on Oct 21, 2026 - 16:02 CEST
System Metrics Month Week Day
Mobile Message API - Commercial
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Mobile Message API - EU
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Legacy REST API Uptime - Commercial
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Legacy REST API Uptime - Europe
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Legacy REST API Response Time - Commercial ?
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Legacy REST API Response Time - Europe ?
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Dashboard - Commercial
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Dashboard - Europe
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Traffic log - Commercial
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Traffic log - Europe
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a.smpp.gatewayapi.com - Commercial
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b.smpp.gatewayapi.com - Commercial
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a.smpp.gatewayapi.eu - Europe
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b.smpp.gatewayapi.eu - Europe
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Nov 2, 2026

Problems with MT (Outgoing) SMS
Resolved - Message processing on GatewayAPI.com is back to normal, and all queued messages have been delivered. We’re keeping a close eye on the platform.

What happened
 From 16:02 CET (15:02 UTC) to about 18:15 CET, outbound messages from GatewayAPI.com were delayed. Our API was up the whole time and accepted every message sent to it. Some messages waited in our queue longer than usual before going out to the networks.

Impact
Only GatewayAPI.com customers were affected. Other GatewayAPI platforms were not.
No messages were lost. Every accepted message was queued and delivered, some with a delay.
No data was exposed or breached. This was a performance problem, not a security incident.

What we’ve done
We traced the problem to how our internal message-processing workers pick up messages from the queue. We changed that setting, and normal processing resumed right away. As a precaution, we’re running with extra processing capacity and have added more monitoring while we confirm the root cause.

Next steps
We’re still looking into the underlying cause, including a suspected problem in one of the software components our processing workers depend on. We’ll publish a full post-incident review here within 48 hours with the root cause and the steps we’re taking to stop this from happening again.

We’re sorry for the disruption and thank you for your patience. If you have questions about specific messages, please contact our support team.
Nov 2, 18:35 CET
Monitoring - We are seeing outgoing (MT) SMS traffic starting to recover. Messages queued during the incident are now being processed, so some customers may still see delays and late delivery reports for a while.

We continue to monitor the situation.

We will post another update once the queue is processed.
Nov 2, 18:20 CET
Update - We are still working on the issue affecting outgoing (MT) SMS on gatewayapi.com.

While the incident is ongoing, we recommend sending your SMS through our EU platform at https://gatewayapi.eu/, which is running normally.
Nov 2, 18:01 CET
Update - We are still investigating the issue affecting outgoing (MT) and (MO) SMS traffic. Messages is still delayed.

Our team is working to find the cause and restore normal delivery.

We will post another update once we have more information.
Nov 2, 17:43 CET
Investigating - We are investigating an issue affecting outgoing (MT) SMS. Messages may be delayed.
Our team are working to identify the cause.

We will post an update as soon as we have new information.
Nov 2, 16:31 CET

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Unscheduled disturbance towards Telia Sweden
Resolved - The issue towards Telia Sweden has been resolved.

Delivery Reports (DLRs) are being returned as expected. Any delayed DLRs from the incident period should now have been delivered.

If you still see missing or delayed DLRs for Telia Sweden, please contact our support team.
Oct 25, 14:01 CET
Monitoring - We are currently experiencing issues towards Telia Sweden.

Delivery Reports (DLRs) may be delayed.

The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again.
Oct 25, 10:42 CET

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Delays in delivery reports towards TDC Denmark
Resolved - This issue has been resolved. Delivery reports (DLRs) for messages sent to TDC Denmark are being delivered as normal again.

All messages were delivered to recipients throughout the incident. Only the delivery reports and MO (incomming) messages were delayed.

Thank you for your patience.
Oct 22, 16:42 CEST
Identified - We are currently experiencing delays in delivery reports (DLRs) for messages sent to TDC Denmark.

Message delivery is not affected. All messages are being delivered to recipients as normal, but the corresponding delivery reports may arrive later than usual.

We are working with TDC to resolve the issue and will post an update as soon as we know more.
Oct 22, 16:24 CEST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Delays in delivery reports towards TDC Denmark
Resolved - This issue has been resolved. Delivery reports (DLRs) for messages sent to TDC Denmark are being delivered as normal again.

All messages were delivered to recipients throughout the incident. Only the delivery reports and MO (incomming) messages were delayed.

Thank you for your patience.
Oct 20, 12:15 CEST
Identified - We are currently experiencing delays in delivery reports (DLRs) for messages sent to TDC Denmark.

Message delivery is not affected. All messages are being delivered to recipients as normal, but the corresponding delivery reports may arrive later than usual.

We are working with TDC to resolve the issue and will post an update as soon as we know more.
Oct 20, 10:45 CEST

Oct 19, 2026

No incidents reported.

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