Introduction
We would like to share some more details about the events that occurred with GatewayAPI.EU
GatewayAPI.EU experienced downtime in the timeframe 11:46 - 12:10 CET.
Root Cause
Due to an unscheduled disturbance at our EU hosting provider Hetzner.
Hetzner experienced a short network issue in their Cloud infrastructure in Falkenstein.
This was a temporary issue and was fixed as fast as possible.
Actions to Prevent Recurrence
No action was taken on our side, as we once again confirmed our systems resume normal operations automatically when underlyding networking issues have been resolved.
Finally, we want to apologize. We know how critical our services are to your business.