Post mortem: Message delivery delay

Incident Report for GatewayAPI

Resolved

Messages have been delayed by a couple of minutes from 5:45pm-6:00pm CET today.

The issue was caused by a large number of request from our site unto the lookup provider. Due to the unusually large amount of pending lookups, our routing system had to be adjusted.

The issue and messages queued, as a result of this, have been resolved.
No messages were lost during this incident.

Posted Jan 21, 2021 - 18:00 CET